We appreciate your concern.
Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.
Reporting security problems.
Send urgent or sensitive reports directly to firstname.lastname@example.org. We’ll get back to you as soon as we can, usually within 24 hours. Please follow up or ping us on Twitter if you don’t hear back. For requests that aren't urgent or sensitive: submit a support request.
Tracking and disclosing security issues.
We work with security researchers to keep up with the state-of-the-art in web security. Have you discovered a web security flaw that might impact our products? Please let us know. If you submit a report, here’s what will happen:
- We'll acknowledge your report & tell you the best way to track the status of your issue.
- We'll investigate the issue and determine how it impacts our products. We won’t disclose issues until our investigation is finished, but we’ll work with you to ensure we fully understand the issue.
- Once the issue is resolved, we'll post a security update along with thanks and credit for the discovery.
Thanks for working with us.
We respect the time and talent that drives new discoveries in web security technology.